Vinted Shoppers Voice Frustration Over Size Updates

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's garments without notifying every member regarding the update.

Digital Channels Response

Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.

Size Classification Updates

Previously, the measurements included one number and one letter, such as S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

User Accounts

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.

Necessary Adjustments

Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.

Platform Context

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.